Rental Vehicle Damage Travel Insurance

A dedicated team at your service

Speak with CAA-Quebec specialists on weekdays (8a.m. to 6p.m.) and Saturdays (9a.m. to 5p.m.).

Discover the coverage and benefits of Rental Vehicle Damage Insurance

Basic coverage

You’re covered for collision, theft, fire, and vandalism, up to a maximum of $80,000. Vehicle repair or replacement costs are therefore covered.

Reasonable costs of towing expenses, general average, salvage, fire department charges, customs duties and loss of use of the rental vehicle are covered.

See the policy and product summary

Please note that the documents are bilingual, with the English version following the French.

To learn more about this insurance, we invite you to read these documents:

Answers to your questions

The first step is to contact your advisor. If you are not satisfied with the information they provide, you can write to us. For more details, including contact information, please refer to our Complaint Handling and Dispute Resolution Policy.

Everyone has access to the insurance products we offer on our website. You are warmly welcomed to request a quote for any of them that are of interest to you.

Naturally, we provide special benefits for CAA-Quebec members, such as discounts on various insurance premiums as well as preferential rates. Becoming a member to take advantage of these benefits could prove worthwhile for you. Feel free to discuss it with one of our advisors.

Rental Vehicle Damage travel insurance is fully refundable before its effective date. You can also get a full refund during the trip if the insurance is rejected by the commercial rental agency at your destination. Proof may be required.

You will be able to count on our assistance service, however, keep in mind that certain important documents will be required to file your claim: 

  • Official police accident report 
  • Copy of the rental agreement you signed 
  • Copy of the rental agency’s damage report 
  • Copy (both sides) of your driver’s licence 
  • Copy of damage or repair estimate 
  • Copy of insurance policy for personal or business vehicle 
  • Proof of settlement (refusal or payment) of personal or business vehicle insurance policy 

You must then fill out the claim form, either online or through our assistance service.

What our customers think about their experience

CAA-Québec Assurances refers to Cabinet en assurance de personnes CAA-Québec, firm in insurance of persons. The travel insurance products offered to CAA-Quebec members and to the clients of its group of corporations in Quebec under the name Assurance voyage CAA-Quebec are underwritten by Echelon Insurance doing business under the name Orion Travel Insurance and distributed by Cabinet en assurance de personnes CAA-Québec. They are also offered by Voyages CAA-Québec as part of its travel agency activities. They are offered by CAA-Québec Assurances in Quebec only.