Member benefits
We’ve got so many benefits and so many discounts that it pays to be a member. Whether you own a car or not.
The CAA-Quebec card entitles you to all member benefits
24-hour assistance for cars, bikes, motorcycles...
Everywhere in Canada and the United States … or almost!
Discounts to help you save
On your travel, insurance, purchases at the Boutique, and more!
Our rewards program
A range of tempting offers from around a hundred partners.
Unlimited advice
And answers to all your queries about mobility or your home.
Discover the exclusive benefits
Enjoy CAA-Quebec assistance in several areas of your life. You can count on us for help, advice and, of course, savings.
Roadside Assistance
In Canada and the United States, 24 hours a day
Member mobility benefits
Advice, conciliation, discount.
Home benefits
Advice, conciliation, discount.
Member travel benefits
Discounts, CAA Dollars, and more!
Member insurance benefits
Discounts and additional benefits.
Rabais Dollars CAA
Instant discounts and rebates in CAA Dollars.
A range of cards to suit your needs
There are several options for you to take advantage of our support and benefits.
CAA Go
- Up to 4 Bike Assist – 20km*
- 1 Safe Ride Home if unable to drive*
- Year-round savings!
CAA Classic
- 5km of towing – Up to 4 services per year
- Battery Service (battery test, boost or replacement)
- Safe Ride Service
CAA Plus
- 160km of towing – Up to 4 services per year
- Battery Service (battery test, boost or replacement)
- Safe Ride Service
CAA Premier
- Up to 320km of towing – Up to 4 services per year
- Battery Service (battery test, boost or replacement)
- Safe Ride Service
Give a membership as a gift
Did you know that once you’re a member, you’ll earn CAA Dollars for every membership you give?
- Get 25 CAA Dollars when you sign up a new primary member.
- Get 10 CAA Dollars when you add someone to your file.
Your guide to CAA-Quebec membership
Interested in learning everything there is to know about CAA-Quebec membership? Curious about the terms and conditions? The Member’s Handbook is the reference, both for members and for people considering joining us.
We’re here to help you
In case of emergency, to renew, to find an address or a service location, you’ve come to the right place!
Member Services
Business hours:
Monday: 8a.m. to 6p.m.
Tuesday to Friday: 8a.m. to 8p.m.
Saturday: 9a.m. to 5p.m.
Sunday: 9a.m. to 2p.m.
*Please note that our business hours may be subject to change due to statutory holidays or other circumstances. beyond our control.
Contact us
Requests for Roadside Assistance must not be sent by e-mail. See below how to contact us with your request.
Frequently asked questions
CAA-Quebec memberships are fully refundable within the first 30 days of enrollment or renewal. The refund amount will be calculated according to the annual membership fee, minus services rendered within the first 30 days. Get a refund by calling 1-800-686-9243.
As stipulated in the Member’s Handbook, by signing up for monthly payments, you undertake to make all 12 payments, failing which your access to services will be revoked and action may be taken.
Yes, and you can even add the RV option if you have a CAA Plus or CAA Premier card. However, please note that the number of free kilometres is limited to 30 per option added if towing occurs within the first 7 days of membership or upgrade. You can also add an additional member at any time. Learn more.
Yes, you must wait 48 hours after joining to request a Roadside Assistance service. However, it is possible to get assistance earlier, but only if you have a breakdown in Quebec. In such cases, administrative fees will apply. In addition, if you request towing within the first 7 days following your enrollment or upgrade to CAA Plus, CAA Premier, CAA Plus RV, and CAA Premier RV, the number of kilometres will be limited to 30 per option added.
If your payment fails to go through, we’ll contact you, but this could result in a delay and you could even find yourself without coverage. Need to change your card, or is yours about to expire? Go to your Online Account to update your payment details.
Some partners accept the virtual card, but we recommend that you always carry your physical card with you. Some of our partners may ask for your physical card for technical reasons or to prevent fraud.
You can sign up for automatic renewal. You’ll enjoy peace of mind as well as uninterrupted access to your benefits.