If you have paid for your membership in advance, you may be entitled to a refund for the unused portion of the membership period you have already paid for.
The refund amount, if applicable, will be calculated as of the effective date of termination and may take into account :
- any portion of the membership period that has already elapsed;
- any optional services or benefits that have been used, if applicable;
- any applicable administrative fees set forth in the Member’s Handbook, if any.
To verify your eligibility for a refund or to request processing of an applicable refund, please contact Member Services at 1-800-686-9243 to confirm the information required to process the request.
Where a refund is applicable, it will be processed within thirty (30) days following receipt of all information required to process the request.