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Yes. You may terminate your membership at any time, either online through your Online Account or by contacting Member Services at 1-800-686-9243. Your membership will end on the effective date of termination.

No. A CAA-Quebec membership is personal and cannot be transferred. However, associated memberships are available for spouses and dependents living at the same address at a reduced rate.

No, only residents of Quebec can join CAA-Quebec. However, by joining another CAA Club (such as CAA South Central Ontario), your coverage will also extend to Quebec.

If you have paid for your membership in advance, you may be entitled to a refund for the unused portion of the membership period you have already paid for.

The refund amount, if applicable, will be calculated as of the effective date of termination and may take into account :

• any portion of the membership period that has already elapsed;
• any optional services or benefits that have been used, if applicable;
• any applicable administrative fees set forth in the Member’s Handbook, if any.

To verify your eligibility for a refund or to request processing of an applicable refund, please contact Member Services at 1-800-686-9243 to confirm the information required to process the request.

Where a refund is applicable, it will be processed within thirty (30) days following receipt of all information required to process the request.