CAA-Quebec’s Social Responsibility

At CAA-Quebec, our commitment to the community is part of our DNA. It guides our decisions, shapes our actions, and inspires the way we help our members, day after day.

Our milestones in 2025

$1.5M in CAA Dollars back to our members

3.3M views of the Advice section on our website

$24,000 invested to support employee physical activity

10,440 young people educated about the dangers of distracted driving

10% of our vehicle fleet is 100% electric 

7640 people have sought advice from our specialists on purchasing an electric vehicle

A commitment lived every day

Our approach is based on a voluntary and evolving process. It is built around 3 key areas of action.

  • Governance and sustainable management practices

    For us, this means living up to our aspiration for excellence and inspiring our community. 

    • Integrity-based governance and shared code of ethics
    • Data security and personal information privacy
    • Health, well-being, inclusion, and diversity in the workplace
    • Reducing the social and environmental footprint of our operations
    Discover our governance

  • Promoting responsible behaviours

    We help our members make informed choices every day. We continue to take action to: 

    • Support active and electric mobility
    • Provide neutral, reliable, and accessible information
    • Foster safe driving habits
    • Raise awareness of the importance of adequate travel protection
    Discover our tips

  • Involvement in the community

    We encourage philanthropic action. Our teams rally to support causes that matter: 

    We also contribute to lasting road safety solutions through the CAA-Quebec Foundation. 

    Discover the Foundation

“Our expertise, combined with that of our partners, makes CAA-Quebec a driver of change whose impact is felt in the daily lives of our members and the general public.”

Marie-Soleil TremblayPresident and CEO​, CAA-Quebec

A measure of our influence

We closely track the real impact of our actions in order to focus on what truly matters to Quebecers.

59% acknowledge our positive influence

Nearly 2 in 3 Quebecers feel that the organization has a positive influence on society (among Quebecers who know CAA-Quebec well enough to have an opinion).*

47% recognize our role in responsible consumption

Nearly 1 in 2 Quebecers recognize that the organization guides them toward more responsible consumption (among Quebecers who know CAA-Quebec well enough to have an opinion).*

For further reading

This summary captures the essentials. The full report details our approach, our actions, and our indicators. The actions taken in 2025 represent an important milestone in an evolving process, one that will continue to grow stronger over time.

Get to know us better

Learn more about our organization, our governance, and our commitment.

The data presented in the report and on this page are rounded to the nearest ten.

* Source: Omnibus survey, July 2025.