Governance and Board of Directors
At CAA-Quebec , our decisions are grounded in sound and responsible governance. An essential pillar for acting with consistency, earning our members’ trust, and making a positive contribution to society.
Our organization at a glance
Founded in 1904, CAA-Quebec is a not-for-profit organization registered with the Registraire des entreprises under the name Automobile et Touring Club du Québec. The organization also oversees several other entities under its responsibility: CAA-Quebec Travel, CAA-Quebec Auto and Home Insurance Inc., 4 driving schools in the Montréal region, and the CAA-Quebec Foundation. All revenue generated by these entities is returned to the benefit of CAA-Quebec, the not-for-profit organization.
The Board of Directors and Executive Committee oversee the governance and development of the organization and the Foundation, for the benefit of members and the community.
Governance guided by responsible practices
CAA-Quebec’s governance is built on rigorous and responsible practices. The following elements reflect our commitment to ethics, transparency, and sound management.
Independent and structured governance
The Board of Directors oversees the organization's governance and supervises management's activities, in the interest of our members.
A clear and shared ethical framework
The code of ethics and professional conduct governs the actions of staff and directors to maintain high standards.
Data protection as a core priority
Policies, audits, and training support the responsible management of personal information and information security.
A healthy, inclusive, and safe work environment
Our governance supports practices that promote the health, well-being, inclusion, and safety of employees across Quebec.
CAA-Quebec ’s directors: Experienced leaders!
Like any strong board of directors, CAA-Quebec's Board is mandated to oversee the organization's governance and supervise management's activities, on behalf of and in the interest of its members. It also ensures the organization's financial viability, in keeping with its mission.
Each director is first elected for an initial three-year term and may be re-elected for subsequent terms.
Here are the Board’s responsibilities.
- Monitor performance results across the entire organization and adopt governance practices.
- Contribute to the development and monitoring of strategic and business plans.
- Appoint the President and Chief Executive Officer and support them in their responsibilities.
- Validate compensation structures and methods.
- Evaluate its own functioning, measure its effectiveness, and contribute to achieving the board directors’ objectives.
The board
Glenn Kelly started out as an engineer in the energy sector. Today, he is a talented manager and leader who thrives on the challenges involved in business development.
A seasoned manager in financial services, insurance and consulting services, she is an experienced leader in business development, human resources and business transformation.
With wide-ranging experience acquired as a senior manager with companies such as ABB, Camso, CGI, and Tarkett, he is keenly aware of how information technology can serve the interests of his clients and customers.
Nicole Bilodeau, a fellow chartered accountant of the Ordre des comptables professionnels agréés du Québec and active member of several business networks, is an experienced manager who has demonstrated her leadership in the field of higher education for the last 15 years.
A passionate retail and customer experience expert, Ms. Catherine Dagenais was the first female CEO of the SAQ (Société des alcools du Québec). An energetic and committed leader, she will bring such benevolent and ambitious attention to the future development of CAA-Quebec.
Passionate about travel and the outdoors, this product development and marketing specialist leverages her sense of innovation and business acumen to benefit various organizations in the tourism sector. Her greatest strength lies in her ability to unite teams around a common mission, such as serving our members.
A lawyer and expert in business law, she is a valuable ally for CAA-Quebec, reminding the organization to always look at both sides of the equation before moving forward.
As a Fellow Chartered Professional Accounted, a certified expert in corporate governance, and a successful entrepreneur, Mr. Topping brings extensive experience in digital business and innovative governance to CAA-Quebec.
A certified corporate director, Mr. Mourette brings to CAA-Quebec a wealth of experience drawn from the financial and information technology sectors, especially with global consulting firms. A seasoned administrator and high-level manager, he will be supporting CAA-Quebec in the development of a business vision, while pursuing a performance-driven, results-oriented approach to strategic challenges.
With her strong background in management, marketing, operations and business development, combined with her human approach, she brings an inspiring vision for the growth and evolution of CAA-Quebec.
The CAA-Quebec Executive Committee: Committed and passionate!
The CAA-Quebec Executive Committee, integral to the planning of the organization’s corporate strategy, comprises the President and CEO along with the vice presidents. A forum for exchanges and thinking, the committee sets CAA-Quebec’s priorities and oversees its future, while promoting collaboration among its teams.
The CAA-Quebec Executive Committee
- Marie-Soleil Tremblay – President and Chief Executive Officer
- Dominic Tremblay – Senior Vice President, Finance
- Alvaro de Moura – Senior Vice President, Information Technology
- Nicolas Gaudreau – Senior Vice President, Marketing and Digital Strategies
- Marie-Josée Lavoie – Senior Vice President, Talent and Company Culture
- Ariane de Warren – Senior Vice President, Retail
- François Blais – Executive Vice President, Membership and Insurance
- Philippe Blain – Vice President, Travel
- Jean-François Charest – Vice President, Insurance
- Pierre-Serge Labbé – Vice President, Mobility Services
- Manon Roy – Vice President, Membership
- Dorota Haberna – Senior Director, Corporate Project Office
- Louise Ouellet – Senior Director, Legal Services and Corporate Secretary
Annual general meeting of CAA-Quebec members
In accordance with its obligations, CAA-Quebec holds its General Meeting once a year around mid-April, alternating between the cities of Québec and Montréal.
Get to know us better
Learn more about our organization, our governance, and our commitment.