Trip Cancellation and Interruption Insurance
This insurance protects your investment against a range of risks that may require you to cancel, modify or interrupt your stay. It is available for amounts up to $40,000. A few examples of events that could be covered: a natural disaster, a fire in your home, a change in the date of your final exam, a traffic jam on the highway that causes you to miss your flight, etc.
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Speak with CAA-Quebec specialists on weekdays (8a.m. to 6p.m.) and Saturdays (9a.m. to 5p.m.).
To request travel assistance or to make a claim
Discover the coverage and benefits of Trip Cancellation and Interruption Insurance
Basic coverage
Non-reimbursable travel expenses are covered, such as flights, accommodations, excursions, etc.
This insurance covers the cost of a passport that has not been issued within the timeframe confirmed by Passport Canada.
You’re covered in the event of quarantine. The insurance compensates you for the non-refundable expenses you have already incurred for your trip: plane tickets, hotel stays, car rentals, sightseeing tours, and so on.
Exclusions and limitations apply if a travel advisory from the Government of Canada is in effect for your destination prior to departure.
This coverage is designed to mitigate financial loss if the Canadian government issues an official travel advisory stating that travel to your intended destination is either inadvisable or restricted. Reasons may include civil unrest, natural disasters, epidemics, pandemics, terrorist threats, etc. The advisory must be issued before your departure, but after you have taken out your travel insurance.
Your insurance can reimburse you for the otherwise non-refundable expenses you have already incurred for your trip: plane tickets, hotel stays, car rentals, sightseeing tours, etc.
This coverage is triggered if a disaster occurs at your home which requires you to interrupt your trip to return there. Disasters can include fire, water damage, burglary, or other calamities that damage your home.
Various expenses may be covered: early return air tickets, changes to or cancellation of other components of your trip, accommodations if your original itinerary is altered, etc.
You are covered if you are involved in a hijacking, violent assault, or act of terrorism during your trip. This could mean assistance in arranging a safe return to your home or another safe destination, seeking medical attention or contacting local authorities. Additional expenses resulting from this event may also be covered.
This protection can cover additional costs resulting from a missed connection: ticket change, hotel stay, meals, transportation to reach your destination, etc.
This coverage allows you to make a return trip to Quebec before the end of your trip in the event of a disaster at your primary residence, or the death or hospitalization of an immediate family member who is not travelling with you. BounceBack will cover your round-trip economy-class transportation costs up to a maximum of $2000.
If you take out your insurance within 72 hours of purchasing your trip, you may cancel your trip up to 3 hours before departure. The reason may be different from those listed in your contract.
Limitations and conditions apply.
If you have been at your destination for at least 48 hours, you can use this service to interrupt your trip. The reason may be different from those listed in your contract.
Limitations and conditions apply.
See the policy and product summary
Please note that the documents are bilingual, with the English version following the French.
To learn more about this insurance, we invite you to read these documents:
Answers to your questions
Everyone has access to the insurance products we offer on our website. You are warmly welcomed to request a quote for any of them that are of interest to you.
Naturally, we provide special benefits for CAA-Quebec members, such as discounts on various insurance premiums as well as preferential rates. Becoming a member to take advantage of these benefits could prove worthwhile for you. Feel free to discuss it with one of our advisors.
The first step is to contact your advisor. If you are not satisfied with the information they provide, you can write to us. For more details, including contact information, please refer to our Complaint Handling and Dispute Resolution Policy.
You can purchase CAA-Quebec Travel Insurance at any time prior to your trip. However, the sooner you insure, the more risks and unforeseen events you cover that could arise between now and your departure.
In fact, you may even pay a lower premium if you take out your insurance in advance, since the premium increases with age. Therefore, it is a smart choice to purchase your insurance before your birthday.
Furthermore, some coverages cannot be purchased at any given time, such as “all-risk” cancellation insurance. It must be taken out within 48 hours of purchase or first payment. This insurance covers cancellation of your trip for any reason whatsoever. Reasons for cancellation are not limited to the risks listed in the policy.
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Medical Travel Insurance
Whether you’re going to Paris for a week or down to Florida for 3 months, this insurance covers you in the event of an accident or medical problem while you’re travelling. However long you’re away, and wherever you’re going. Available for a single trip or for all your trips within a single year.
Single Trip within Canada
Travelling within Canada? You can enjoy the same level of coverage as you would abroad, but at a reduced cost! The Régie de l’assurance maladie du Québec offers limited coverage in the rest of Canada. For this reason, it’s important to take out travel insurance in case of a medical emergency. It’s also very useful if you have to cancel your trip or lose your baggage.
Travel Insurance Package Plan
The most comprehensive insurance coverage. It includes Emergency Medical Care, Trip Cancellation and Interruption, as well as Baggage and Travel Accident coverage. It is available in 3 versions: without emergency medical care, for a single trip or for all your trips throughout the year.
Rented Vehicle Travel Insurance
You plan to rent a car during your trip? This insurance covers you anywhere in the world in the event of damage to the vehicle. There is no deductible to pay. This insurance can only be purchased over the phone.
Visitors to Canada Travel Insurance
This insurance covers the medical expenses of people from other countries during their stay in Canada. It ensures that they won’t be left with a hefty bill in the event of illness or injury on Canadian territory. It is available for visits to Canada lasting up to 365 days. It also covers a secondary trip outside the country.
CAA-Québec Assurances refers to Cabinet en assurance de personnes CAA-Québec, firm in insurance of persons. The travel insurance products offered to CAA-Quebec members and to the clients of its group of corporations in Quebec under the name Assurance voyage CAA-Quebec are underwritten by Echelon Insurance doing business under the name Orion Travel Insurance and distributed by Cabinet en assurance de personnes CAA-Québec. They are also offered by Voyages CAA-Québec as part of its travel agency activities. They are offered by CAA-Québec Assurances in Quebec only.