- Home Page
- Insurance
- Travel Insurance
- Trip Cancellation and Interruption Insurance
New!

Flight delayed? We’ve got you covered!
Enjoy automated compensation when an eligible delay occurs. No paperwork, no claims to file!
A dedicated team at your service

To buy or to ask questions
Speak with CAA-Quebec specialists on weekdays (8a.m. to 6p.m.) and Saturdays (9a.m. to 5p.m.).
To request travel assistance or to make a claim
Discover the coverage and benefits of Trip Cancellation and Interruption Insurance
This insurance protects your investment against several types of risks that could force you to cancel, change, or interrupt your trip. Completely redesigned to better meet the realities of today’s travellers, it offers coverage for amounts of up to $40,000. Here are a few examples of events that could be covered: natural disaster, fire at your residence, a change in the date of a final exam, flight delay, road congestion that causes you to miss your flight, and much more.
If you are a CAA-Quebec member, you are entitled to a 10% discount on your premium.
Basic coverage
When an eligible flight is registered on the insurer’s platform at least 6 hours before departure and experiences a delay, this coverage allows you to automatically receive a payment of up to $150 or access to an airport lounge.
When a trip is cancelled or interrupted due to an unforeseen event, non-refundable trip expenses are covered, such as flights, accommodations, excursions, etc.
Reasonable expenses incurred (accommodations, meals, taxis, vehicle rental, phone calls, or internet use) will be reimbursed, up to $400 per day, for a maximum overall amount of $4000.
Exclusions and limitations apply if a travel advisory from the Government of Canada is in effect for your destination prior to departure.
This coverage covers travel expenses incurred due to a passport not being issued within the timeframe confirmed by Passport Canada.
This coverage is designed to offset financial losses if the Canadian government issues an official advisory discouraging or restricting travel to your intended destination. Reasons may include civil unrest, natural disasters, epidemics, pandemics, terrorist threats, etc. The advisory must be issued before your departure but after you purchased your travel insurance. Your insurance may reimburse non-refundable expenses you have already incurred for your trip: airfare, hotel stays, car rentals, guided tours, etc.
This coverage applies if a loss occurs and you must cancel or interrupt your trip. Covered losses may include fire, water damage, break-ins, or other events beyond your control.
This coverage applies to certain situations affecting the private vehicle of the traveller or their travel companion, including theft, mechanical breakdown, or a road accident. It applies when the event occurs on the way to the trip’s departure point or on the return journey.
This coverage applies in the event of emergency surgery or the unexpected death of a cat or dog within the 10 days prior to departure. It also covers certain situations requiring emergency surgery for an animal not travelling with the insured person.
This coverage protects you before and during your trip if you experience complications during the first 31 weeks of pregnancy. It also covers you if you become pregnant after purchasing your trip and your departure date falls within the 9 weeks preceding your expected delivery date or after that date.
Limitations and conditions apply.
You are covered under this benefit when you undertake a trip whose sole purpose is to attend a business meeting, conference, or convention, and the event in question is cancelled.
Limitations and conditions apply.
This coverage applies when you miss boarding with the common carrier responsible for your transportation because the public or private vehicle used to reach your boarding point was delayed due to a natural disaster, extreme weather conditions, a road closure ordered by police, a mechanical breakdown, or an accident.
This coverage applies if the travel service provider with whom you made some or all of your prepaid travel arrangements ceases operations, in whole or in part, directly or indirectly as a result of bankruptcy or insolvency, and is unable to provide the services for which you paid.
This coverage applies if you are unable to depart due to a strike or major disruption that deprives you of at least 30% of your trip, such as:
- a natural disaster;
- extreme weather conditions;
- a strike (unless it was anticipated, imminent, or had been announced before the purchase of your trip and the taking out of your insurance); or
- the cancellation of your flight by a common carrier for a reason other than a strike, when despite all reasonable efforts, it is impossible for you to find another means of transportation to reach your destination.
If you purchase your insurance within 72 hours of booking your trip, you may cancel your trip up to 3 hours before departure. The reason may differ from those listed in your policy.
Limitations and conditions apply.
Once you have been at your destination for at least 48 hours, you may use this benefit to interrupt your trip. The reason may differ from those listed in your policy.
Limitations and conditions apply.
See the policy and product summary
Please note that the documents are bilingual, with the English version following the French.
To learn more about this insurance, we invite you to read these documents:
Answers to your questions
Everyone has access to the insurance products we offer on our website. You are warmly welcomed to request a quote for any of them that are of interest to you.
Naturally, we provide special benefits for CAA-Quebec members, such as discounts on various insurance premiums as well as preferential rates. Becoming a member to take advantage of these benefits could prove worthwhile for you. Feel free to discuss it with one of our advisors.
The first step is to contact your advisor. If you are not satisfied with the information they provide, you can write to us. For more details, including contact information, please refer to our Complaint Handling and Dispute Resolution Policy.
You can purchase CAA-Quebec Travel Insurance at any time prior to your trip. However, the sooner you insure, the more risks and unforeseen events you cover that could arise between now and your departure.
In fact, you may even pay a lower premium if you take out your insurance in advance, since the premium increases with age. Therefore, it is a smart choice to purchase your insurance before your birthday.
Furthermore, some coverages cannot be purchased at any given time, such as “all-risk” cancellation insurance. It must be taken out within 72 hours of purchase or first payment. This insurance covers cancellation of your trip for any reason whatsoever. Reasons for cancellation are not limited to the risks listed in the policy.
Certain conditions apply. The insurer reserves the right to choose the risks it underwrites.
CAA-Québec Assurances refers to Cabinet en assurance de personnes CAA-Québec, firm in insurance of persons. The travel insurance products offered to CAA-Quebec members and to the clients of its group of corporations in Quebec under the name Assurance voyage CAA-Quebec are underwritten by Echelon Insurance doing business under the name Orion Travel Insurance and distributed by Cabinet en assurance de personnes CAA-Québec. They are also offered by Voyages CAA-Québec as part of its travel agency activities. They are offered by CAA-Québec Assurances in Quebec only.





