Bike Assist

If you have a problem with your bicycle while on a commute or pleasure ride, think about CAA-Quebec!



Ask for Bike Assist: it couldn’t be simpler!

By phone

Montréal: 514 861-1313

Toll-free: 1 800 222-4357


Using the app

Get the app




Check the list

See the average wait times | Prepare the documents or information you will need to provide

How does it work?

  • Service is available everywhere in Quebec, year-round, and covers all types of bicycles, including tandems, recumbents, tricycles and electric bikes.
  • The cyclist must be on a road that is accessible to emergency vehicles.
  • This CAA-Quebec member-exclusive service counts as one of the four free Roadside Assistance calls to which members are entitled per membership year.
  • The patroller will accompany the member to the location of his or her choice, depending on the terms and conditions of membership.


  • The service is not available to a cyclist forced to interrupt a ride due to inclement weather.
  • The service is not available to a cyclist having issues with a bicycle while at home.
  • The patroller is not authorized to unlock or cut padlocks, cables or other bicycle locking devices.