Pet Insurance

A cat, lying on its back, plays with the muzzle of a patient dog.

Protect your dogs and cats with Pet Plus Us insurance products

Insurance that suits your needs … and saves you money

Your benefits

  • Exclusive to members: get a preferential rate of 13.5%*
  • Quotes and claims completely online
  • Choice of coverage amounts and deductibles, depending on your needs
  • No breed exclusions for dogs or cats
  • No limits per condition or per incident for accidents or illnesses
  • Insurance coverage automatically renewed as long as premiums are paid
  • Alternative and behavioural therapies included in all insurance plans
  • Exclusive to members who also have Home Insurance with CAA-Quebec: free, unlimited access to the Assistant for Pet Health**

A dedicated team at your service

Monday to Friday: 9a.m. to 5p.m.

Answers to your questions

The first step is to contact your advisor. If you are not satisfied with the information they provide, you can write to us. For more details, including contact information, please refer to our Complaint Handling and Dispute Resolution Policy.

Everyone has access to the insurance products we offer on our website. You are warmly welcomed to request a quote for any of them that are of interest to you.

Naturally, we provide special benefits for CAA-Quebec members, such as discounts on various insurance premiums as well as preferential rates. Becoming a member to take advantage of these benefits could prove worthwhile for you. Feel free to discuss it with one of our advisors.

Pet Insurance is a product designed to help pet owners manage the cost of veterinary care. By helping policyholders cope with these unexpected costs, Pet Insurance enables them to make informed decisions about their pet’s medical care without worrying about the financial implications.

Pets Plus Us policies reimburse eligible veterinary expenses incurred for the diagnosis, treatment, and management of a covered condition. Examinations and follow-ups, X-rays, ultrasounds, blood tests, surgeries, stitches, medications and prescriptions, as well as prescribed diets, are all examples of expenses that can be claimed if they are involved in the diagnosis or treatment of a covered condition.

Please visit portal.petsplusus.com to file a claim. Need assistance? Feel free to call 1-833-323-2454.

Pets Plus Us offers insurance plans for all cats and dogs, regardless of breed.

Yes! Pets Plus Us plans reimburse eligible expenses incurred for care provided by any licensed veterinarian in Canada, and even in the United States should something happen while travelling (currency will not be exchanged). They also cover the costs of veterinary specialists and emergency veterinarians.

Access portal.petsplusus.com to view and download documents related to your Pets Plus Us policy. This portal also allows you to update your contact information, access your claim forms, and review frequently asked questions.