5 tips for choosing a reliable contractor

1. Consult reliable sources to find a licensed contractor

Start by consulting local association directories to find a certified home contractor near you—roofers, electricians, plumbers, and more. 

Professional associations: 

• Association des professionnels de chauffage (Heating Professionals Association) 
• Association des entrepreneurs en maçonnerie (Masonry Contractors Association) 
• Association des couvreurs (Roofing Contractors Association) 

Corporations: 

• Maîtres mécaniciens en tuyauterie (Corporation of Master Pipe Mechanics of Quebec) 
• Corporation des maîtres électriciens du Québec (Corporation of Master Electricians of Quebec) 

Professional orders: 

• Ordre des ingénieurs du Québec (Order of Engineers of Quebec) 
• Ordre des architectes du Québec (Order of Architects of Quebec) 
• Ordre des technologues professionnels du Québec (Order of Professional Technologists of Quebec) 
• Ordre des arpenteurs-géomètres du Québec (Order of Land Surveyors of Quebec) 
• Ordre des évaluateurs agréés du Québec (Order of Chartered Appraisers of Quebec) 

Some material manufacturers also have their own network of certified installers. 

A good general contractor will handle project management, coordinate all trades, and ensure compliance with the Quebec Construction Code. 

Once you have a list of potential contractors, verify their background and credentials: 

• Does your contractor hold a valid RBQ licence from the Régie du bâtiment du Québec? 
• Is the company registered with the Quebec Enterprise Register? 
• Are there any complaints filed with the Office de la protection du consommateur? 
• Read online reviews and comments on forums and social media. 

Good to know: The CAA-Quebec Approved Residential Services network can help you find a qualified and trustworthy contractor. All companies are rigorously vetted, and CAA-Quebec members even enjoy exclusive discounts. 

2. Ask for contractor references from people you trust

Reach out to friends or family who have recently hired a contractor for their home renovation work. 

• Would they recommend this contractor? 
• What issues, if any, did they experience? 

You’ll get honest feedback about service quality, reliability, and overall experience. Plus, you might even be able to see the final results—in person or in photos! 

3. Compare multiple quotes for your renovation project

Ask for at least three detailed quotes from established businesses. Make sure that: 

• Each contractor visits the site to properly assess the work. 
• The quotes are clear, written, and comparable (scope of work, materials, costs, payment terms, warranties, inclusions, and exclusions). 

Ask questions—especially if you notice significant price differences between contractors. 

Wondering how much a home renovation costs in Quebec?

There’s no fixed rate since every renovation project is unique. A detailed quote is the best way to get an accurate estimate. It factors in labour, materials, and other related costs.

By comparing several quotes, you can identify the best price, evaluate service quality, and avoid hidden fees. 

Good to know and exclusive to members: CAA-Quebec’s Residential Advisory Services can review your quotes free of charge. They’ll provide an objective opinion and make sure all your planned renovation work is properly included. 

4. Check licences, warranties, and insurance

The contractor you plan to hire should: 

• Have the required permits for the work and comply with the Quebec Construction Code. 
• Carry adequate liability insurance. Inform your home insurer about the renovation work before and during the project. 
• Offer a workmanship warranty on completed jobs. 

5. Look for these essential qualities in a good contractor

A reliable contractor is also someone you can collaborate with comfortably. Pay attention to these key qualities: 

• Timeliness: Professional contractors arrive on time and inform you promptly of any delays. 

• Credibility: Reputable businesses provide full contact details, including their RBQ registration number. 

• Honesty: Contractors should clearly disclose any travel or estimate fees upfront. 

• Effective communication: Vague or inconsistent answers are warning signs. 

• Compatibility: A good working relationship makes the renovation process smoother and ensures peace of mind. 

Strong project management experience is also a valuable asset to ensure your renovation stays on schedule and within budget. 

Key takeaways for your home renovation project

To avoid disputes and disappointments: 

• Verify your contractor’s RBQ licence 

• Ask for proof of liability insurance 

• Compare renovation quotes from at least three detailed sources 

• Don’t sign anything until you’ve reviewed all the details carefully 

Proper planning, a reliable contractor, and the right home insurance are key to avoiding unpleasant surprises and ensuring successful renovations. 

Be sure to check out the energy renovation subsidy programs in Quebec. This could help reduce the cost of your project.