Do all the necessary checks
A used car has as many stories as it does kilometres on the clock. Fortunately for you, there are several ways to find out what it’s been through before you buy. Follow these methods to the letter to avoid any nasty surprises!
Ask to see the car’s maintenance records
Have a look at the maintenance log, as well as the invoices and the odometer readings on them. Do they show a logical progression? Any anomalies? Unless the odometer is broken, if the reading is lower now than it was a year ago, something’s up!
Get hold of the SAAQ file
For around $10, the SAAQ will provide you with its record on the car you’ve got your eye on. This will confirm the identity of the previous owner (if the seller is a dealer) and how many owners there have been in all.
Important: Check for notes in the record that say “reconstruit” (“rebuilt”) or “gravement accidenté” (“serious accident”).
Where to access the record:
At a CAA-Quebec vehicle registration centre
At a SAAQ service centre
Online: go to Dossier d’un véhicule at the SAAQ website
Vehicle Record Request
Consult the RDPRM
The Register of Personal and Movable Real Rights (RDPRM, available in French), will show you if the car is free of debts.
Important: If you buy a car that an individual has not finished paying for, the creditor can have it seized. Worse, you’ll be liable for the balance of the payments… for a car that you no longer have!
To consult the register, visit the RDPRM website.
Get a commercial vehicle history report
Companies like CARFAX Canada sell vehicle history reports for $40 to $60. You’ll find out about any accidents, the odometer reading after each event, etc. Note, however, that not every event will necessarily be listed (e.g., an accident not reported to the insurance company).
Good to know: Many used car dealers will provide these documents at no charge. But ordering one yourself is always the best bet, to be sure of getting the most up-to-date information.
Learn about the seller
Can you really trust a used car salesman? To find out, visit the page Get information about merchant at the l’Office de la protection du consommateur (OPC) website. Check whether the merchant’s profile contains any complaints from consumers.
Good to know: If the seller has no profile on the OPC site, it means they are working without a permit. Don’t buy the vehicle.
Seal of approval: If the dealer is a member of the AMVOQ or the CCAQ, you can be assured that they have not only a permit with the OPC, but that they comply with a code of conduct.
Check whether the warranty is still valid
To find out whether the original manufacturer’s warranty is still in effect, ask the seller for the car’s warranty booklet. You can also visit the manufacturer’s website to be sure.
Be sure to get both keys
Are both keys to the car available? Be sure, because ordering a new key for a late-model vehicle can be expensive. You shouldn’t have to pay extra for this basic accessory.