Life, Health and Dental Insurance claims

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A full team there to reassure you and guide you through the claims process.

Life Insurance claims

CAA Life Insurance policy purchased after January 1, 2024 

CAA 5-year Term Life Insurance policy purchased before December 31, 2023

Any other CAA Life Insurance policy underwritten by Manulife and purchased before December 31, 2023  

Please contact a Securian Canada advisor: 

 Or use the online form. 

Please contact Securian Canada: 

  • By phone: 1-844-894-0380, from Monday to Friday, 8:30a.m. to 8p.m. 

Please contact Manulife: 

Critical Illness Insurance claims

CAA Critical Illness Insurance policy purchased after January 1, 2024

Please contact a Securian Canada advisor: 

  • By phone: 1-866-714-9007, from Monday to Friday, 8:30a.m. to 8p.m. 

 Or use the online form. 

Health and Dental Insurance claims

Health and Dental Insurance policy purchased after January 1, 2024 

To submit through your service provider:

To submit a claim yourself:

Show your proof of insurance to your medical service provider. 

Log into your CAA Account and, under your Health and Dental Insurance policy in force, click the “Make a Claim” button to get started. 

Blue Cross Health Insurance policy purchased in 2023 or earlier 

Please call Blue Cross at 1-888-937-2583, from Monday to Friday, 9a.m. to 5p.m. 

Notes and conditions

CAA-Québec Assurances refers to Cabinet en assurance de personnes CAA-Québec, firm in insurance of persons. Life, critical illness, and health and dental insurance products offered to CAA-Quebec members and to the clients of its affiliates in Quebec are underwritten and distributed by Canadian Premier Life Insurance Company doing business under the name Securian Canada.