Long tarmac delay? The passenger bill of rights has got you covered!

Passengers on a Canadian airline will be entitled to compensation after one of the most miserable delays on the tarmac in Rome last Monday. The flight ended up being rescheduled for the next day, reports La Presse, and passengers will receive $900 according to European regulations.

Canada transport minister Marc Garneau said he was “concerned” about this type of situation. “This is precisely why we developed our passenger bill of rights,” he pointed out in La Presse. The new Canadian Air Passenger Protection Regulations—the first phase of which went into effect July 15—cover this type of situation.

Airlines are required to provide, at a minimum, working lavatories, heating or cooling, and sufficient food and drink for all passengers for the entire duration of the delay.

For delays that exceed three hours, the airline must allow passengers to disembark from the plane, except in cases where the plane is likely to take off within the next 45 minutes or if disembarking is impossible due to safety or security reasons.

Airlines are also now required to inform you in simple, clear language what is going on and how much time it is expected to take. For more information, check out the CAA-Quebec guide online.