Why book through a travel agent?

1. Benefit from the expertise of travel specialists

A great price for a Montréal-Marseille flight with a stopover in Paris. A few clicks online and it’s booked. A low price for a flight easily attracts people. But sometimes, details hide surprises: too short a stopover, airport change, or additional fees not included.

A travel counsellor is always useful, especially for complex trips or long ones. Their role is not limited to making reservations. They assess if your project is feasible and offer solutions that meet your expectations.

A travel counsellor takes care of everything: budget, preferred pace, schedules, stopovers, sought-after experience, and so on. Additionally, you’ll receive personalized advice to enrich your trip, even if it’s off the beaten path:

• Recommended activities and tours
• Hidden gems not to be missed
• Safety tips, especially to prevent theft

Don’t know where to start? Your counsellor will guide you to the best destinations based on your needs and show you how to optimize each step of your stay.

2. Save time

Planning a trip takes time. Time you might not have! The travel counsellor takes care of your reservations:

• International and domestic flights
• Accommodations
• Transportation at the destination
• Tours
• Activities, etc.

Moreover, contrary to popular belief, prices are not higher at an agency.

A travel counsellor has the right tools and knows some travel tips to find you the best deals. Always on the lookout for current promotions, they know which provider to choose so that you can make the most of it.

You get a real price, without hidden fees. This price may or may not include options like: carry-on baggage, checked baggage, meals, and seat selection. This way, you avoid the unpleasant surprises of additional fees.s.

3. Enjoy exclusives and benefits

Your counsellor can offer you exclusive products, such as CAA-Quebec’s explore organized trips. You can also benefit from advantages thanks to privileged partnerships. Here are some examples:Ready to go? Fill out our online form to make an appointment with a CAA-Quebec travel counsellor.

• Priority boarding on cruise ships
• Exclusive travel offers, such as onboard credits
• Welcome gift
• Preferential rates or travel discounts

 Discover the benefits of booking a trip with CAA-Quebec Travel, whether you are a member or not.

4. Travel with peace of mind

The most important added value with a travel agent is support. This support is present at every stage for a worry-free trip. Here’s how it can make all the difference:

• Help in choosing the right travel insurance for you and your loved ones, such as medical care or trip cancellation and interruption insurance.
• 24/7 Assistance in case of emergency at the destination.
• Support if needed for any claims with your hotel, airline, or other providers upon your return.

Additionally, when you book with a travel agency, the CFCTA protects you. The Compensation Fund for Customers of Travel Agents financially protects you if a travel service is not received. In some cases, you may qualify for reimbursement.

In the event of flight disruptions, you may also be entitled to compensation. For more information, consult our Air Passenger Help Guide.

A true travel enthusiast, your counsellor will help you prepare well. See our tips for preparing your meeting with your travel agent. Also discover the 10 most frequently asked questions to travel agents.