Frozen pipe: What to do and how to prevent it

Updated on December 17, 2025
4 mins reading time
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During extreme cold weather, a poorly insulated pipe can freeze and burst, causing serious water damage. To act quickly, learn how to keep an eye out for frozen pipe signs, locate the affected section, and safely thaw it. You’ll also see how to reduce risks with a few simple preventive measures meant to protect your home.

1. How to detect a frozen pipe?

Here are the most common signs that a pipe may be frozen:

  • Reduced or no water flow when you turn on a faucet
  • Unusual noises in the plumbing when you try to use the water
  • A section of pipe that feels abnormally cold compared to nearby plumbing lines

If you notice any of these signs, move immediately to the next step to prevent damage: locating the frozen section.

2. How to precisely locate the frozen pipe section?

To take effective action, you must identify the exact spot where ice is blocking the pipe.

  • Inspect the plumbing located near exterior walls (especially north-facing walls): Closets, kitchen or bathroom cabinets.
  • Look for visible signs: Frost on the pipe, unusual condensation, slight deformation.
  • Test several fixtures to determine whether the issue affects only one room or the entire system. If several fixtures are affected, search further upstream.
  • Gently run a warm, dry clothalong the pipe: If it slows, catches, or sticks slightly, you’ve found the frozen area.

3. Which pipes are most at risk of freezing in winter?

Pipes located in above-ground exterior walls or in unheated spaces are the most vulnerable. An unheated crawl space, however, is not necessarily more at risk. Heat from the ground or the living space above helps offset the cold.

Pro tip

“If you’re doing plumbing work, choose plastic pipes or PEX (cross-linked polyethylene). Their low thermal conductivity makes them less susceptible to freezing. PEX is also more resistant to cracking and bursting because it can stretch and expand. These choices don’t replace proper pipe insulation, but they can help prevent damage during extreme cold.”

Yves AllardAssistant Director, Residential, CAA-Quebec

4. What to do if a pipe is frozen

You can safely thaw a frozen pipe yourself by using simple, low-risk methods.

The most effective method remains the hair dryer:

  1. Open the faucet
  2. Slowly warm the pipe, moving the dryer toward the frozen area
  3. Spread the heat evenly

Other safe options include:

  • Heating blanket
  • Small space heater (fan or radiant)
  • Heat lamp or high-wattage light bulb

Place the heat source nearby, then gradually move it closer to the frozen section. Thawing pipes safely can take time—patience is key.

Caution: Never place a heat source directly on the pipe or on a flammable material.

5. Is using a blowtorch dangerous?

Yes. This method should never be used—especially on plastic pipes. You risk:

  • Melting solder joints
  • Damaging connections
  • Or worse … starting a fire

A propane torch combined with an insulating shield should also be avoided: the fire risk is too high.

Close-up of a cracked, leaking plumbing pipe.
6. When should you call a plumber?

Contact a professional quickly if:

  • The frozen pipe is impossible to find or reach
  • The pipe appears cracked or broken
  • Your thawing attempts are unsuccessful

Easily find a reliable plumber among CAA-Quebec Approved Residential Suppliers and get a 3% discount, up to $100, if you’re a member.

7. Special case: The main water line is frozen

Thawing the main water line involves significant risks, ranging from water damage to fire. However, doing nothing can also lead to bursting and a flooded basement.

The Régie du bâtiment du Québec (RBQ) does not require a specific licence for this type of thawing. You may therefore contact a pipe-clearing company with expertise in frozen water lines. Also check with your municipality—some have specific requirements.

For any plumbing or electrical work, hire members of the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ) [Corporation of Master Pipe Mechanics of Quebec] or the Corporation des maîtres-électriciens du Québec (CMEQ) [Corporation of Master Electricians of Quebec].

8. How to prevent pipes from freezing

Prevent frozen pipes with these long-lasting insulation improvements:

  • Install foam sleeves around pipes
  • Wrap exposed sections with insulating tape
  • Install a heat cable for pipes around vulnerable sections; plug it in only during extreme cold to reduce electricity use

Air sealing, insulation upgrades, and thermal-bridge corrections depend on the specific situation. A professional assessment will identify the most effective solutions.

Other preventive measures during winter months:

  • Leave doors of cold cabinets or closets open to allow warm air to circulate
  • As a last resort—since it’s not very eco-friendly—let a thin stream of water run from a faucet
  • If you’re away for an extended period, keep indoor temperature at least 10°C. Note: A temperature that’s too low can increase the risk of indoor condensation

CAA-Quebec residential advisors can help you find the best way to protect your pipes and avoid costly repairs.

9. Insurance: Are you covered for frozen pipes?

Most home insurance policies cover damage caused by freezing, but not the plumber’s fees.
Some policies cover only specified perils (fire, theft, etc.)—and exclude freezing. Review your coverage, especially if you own:

  • A cottage
  • A mobile home

Want to know whether a water damage incident is covered? Check our guide.

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Do you have questions about your home, need specific information, or are you looking for referrals to find an Approved Supplier?

To contact our Residential Advisory Services
1-877-803-1118