Fed up with shovelling snow? If you’re thinking of hiring a snow removal contractor, you’re not alone. However, don’t just sign up with the first contractor that comes along. As always, it’s a case of buyer beware: several factors must be considered when choosing a contractor, including the clauses of the contract binding you to that company.

The harsh winter of 2007-2008 and the increase in diesel fuel prices have resulted in a 10% to 30% average rate increase. In addition, more and more contractors are including clauses that put a cap on the number of centimetres of snow they will remove during the winter, beyond which extra fees will apply. Up to now, this practice has been rare in the residential snow removal business.

In view of all these variables, it’s a good idea to start looking soon for the right company  to do the job – and help ensure your peace of mind this winter.

Who should get the job?

• Make sure you have the full contact information of the snow removal contractor you are thinking of hiring: in other words, avoid people who provide only a phone number and no specific address;
• Don’t hire someone who doesn’t want to draw up a contract and provide proper invoices;
• If possible, ask neighbours who they do business with and whether they are satisfied, or ask prospective contractors to provide references;
• Get quotes from several contractors, and be specific in describing your needs;
• Make sure the contractors you are interested in comply with regulations: for example, do they have the required liability insurance to cover potential damage to your property?

Contract? What contract?

The golden rule? Get it in writing! Always demand a written contract that specifies at least the following:

• The duration of the agreement (typically, the contract covers only part of the winter season);
• The minimum snowfall required for snow to be removed;
• A time limit within which the first snow removal is to be done after a storm, especially if you have to leave early in the morning;
• Your specific needs (e.g., whether snow must also be cleared from steps and balconies, where the snow is to be dumped);
• Whether there are any hedges, bushes or other fragile landscaping on your property (for optimum protection, mark your property with stakes);
• Terms of payment: you shouldn’t be required to make a down payment, because by signing the contract, you agree to comply with it.

Questions? Planning to have work done?
Consult our bank of Approved Residential Suppliers, which lists more than 700 reliable businesses. If you are a CAA-Quebec member, you can call the professionals at our Residential Advisory Services, free of charge, as often as you wish. They are there to help you make informed, objective choices, whatever project you plan to undertake.